VIS, Inc. and Visualization and Imagery Solutions, Inc. are Trademarks of Visualization and Imagery Solutions, Inc. All material on this web site is copyright 2000 by VIS, Inc.

Data Explorer Support

Up and Running Support - $250.00

Includes installation of Data Explorer on a single system at the client's site, to the point where the standard installation examples execute successfully. Also includes two hours of initial support, for a single user at the client site, in two forms:

1. e-mail question/response, at a minimum of 1/4 hour per incident -- responses normally provided within 24 hours, Monday - Friday;

2. start-up assistance in setting up import and simple display examples for representative data sets, at a minimum of 1 hour per example -- assistance normally provided within 48 hours, Monday - Friday.

Additional support or support for more users at the same site can be purchased by the hour at $100/hour or as part of one of the more comprehensive plans described below.

For additional programming support, see "Consulting".

 

Basic - $550.00

Includes six hours per year of e-mail question/response support, for a single user at a client site. Each response is a minimum of 1/4 hour, normally provided within 24 hours, Monday - Friday.

Additional support or support for more users at the same site can be purchased by the hour (at $100/hour) or as part of one of the more comprehensive plans described below.

For additional programming support, see "Consulting".

Standard - $1000.00

Includes up to twelve hours per year of e-mail question/response support, for a designated set of up to ten users at the client site. Each response is a minimum of 1/4 hour, normally provided within 24 hours, Monday - Friday.

Additional support can be purchased by the hour at $100/hour.

For additional programming support, see "Consulting".

Premium - $9,000.00

Includes up to 120 hours per year of e-mail question/response support, for an unlimited number of designated users at the client site. Each response is a minimum of 1/4 hour, normally provided within 24 hours, Monday - Friday.

Additional support can be purchased by the hour at $100/hour.

For additional programming support, see "Consulting".